// HELP / PRIVACY

Privacy Policy

Last updated: March 2026

1. Information We Collect

When you create an account, we collect:

  • Email address
  • Password (stored as a salted hash)

When you use our API, we automatically collect:

  • IP address
  • Request path and parameters
  • Response status codes and timing
  • Access key used

2. How We Use Your Information

  • To provide and maintain the service
  • To calculate billing based on API usage (pay-per-request)
  • To detect abuse and enforce rate limits
  • To send service-related notifications (downtime, billing alerts)

3. Data Storage

Your account data is stored in PostgreSQL. API usage logs are stored in ClickHouse for billing purposes and are retained for 12 months.

We do not sell, rent, or share your personal information with third parties.

4. Cookies

We use session cookies for authentication in the dashboard. No third-party tracking cookies are used.

5. Data Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and access key isolation per user.

6. Your Rights

You can:

  • Access your personal data through the dashboard
  • Update your email and password in settings
  • Request account deletion by contacting support

7. Changes

We may update this policy. Changes will be posted on this page with an updated date.

8. Contact

Email: [email protected]
Telegram: @asoradar